CRM

Customer Relationship Management system. Can assist Boards in tracking their relationship and activity with local organizations and City agencies.

Organizations use CRMs to professionalize their internal and external management, and effectively keep in touch with people. A CRM lets you assign follow up tasks, create reports, and manage contacts. It is a commercial online tool. For example, see Salesforce and Highrise.

Related Challenges:

  • Expanding Mailing ListsCommunity Boards want to add more people to their email distribution lists.
  • Targeted OutreachCommunity Boards need to identify and expand their local network for targeted outreach.